Billdesk — payment via paytm got accepted but order got cancelled

Website:The KFC app

Using the kfc mobile app, i was trying to make an online payment for my order last night. The transaction of inr 933/- went through, and deducted money from my paytm wallet, but the order couldn't be tracked. My order id is ppt[protected]. The transaction was dated 06 december 2018 at 8:07 p. M. Please look into this matter and help me get my money back.
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My account debited and not credited to tneb web and no receipt on[protected]
Reference Number PIOB[protected]
Narration BBPSTNEB
Amount Paid 920.00
Bank Name Indian Overseas Bank
Internet Transaction Number [protected]
Date And Time Of Payment[protected]

I done payment to my rbl credit card on[protected] not yet credit.

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