[Resolved] BillDesk — tatasky recharge amount of rs 299/-
KoKoulik Kar on Apr 21, 2018
On 17 apr 2018, i have recharged of rs 299/- through online vide sbi transaction no lsbi[protected]igadispzl5. Though the amount has been debited from my a/c, however, the transaction has been failed. I have again recharged on 17 apr 2018 of rs 299/- vide sbi transaction no nsbi[protected]igadivnaa4 and successful. Thereafter i have lodged complaint to sbi for refund of money. Cms. [protected]@sbi.co.in has intimated that merchant (Billdesk) has confirmed the transaction mentioned above has been successful and settled on 18 apr 18. Please confirm the said transaction as the amount has not been credited to my a/c to tatasky till date..
Complaint marked as Resolved Apr 21, 2018
Your Complaint With Ticket No. 4156502227 has been attended to and closed after resolution as under.
As confirmed with merchant, transaction LSBI6228296748 has been successful and settled on 18th April 2018.For more details kindly contact your merchant.
We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. 18004253800/1800112211 or visit us at www.sbi.co.in quoting the above ticket number.
We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.
Thanks and Regards,
[Apr 21, 2018] BillDesk customer support has been notified about the posted complaint.
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