Billdeskutil — Recharge not done paytm balance deducted

Address:

Pune, Maharashtra, 411002

Io reacharge not done balance deducted
Sir/madam
On (April 15, 2017) around 21:23pm i was trying to recharge my jio number [protected], with monthly plan of rs 309/- using my jio app. During that process i opted to pay with paytm contact no of paytm [protected], this amount was deducted from my paytm wallet and was paid to ' bilkdeskutil' but my recharge isn't done yet. Please solve the issue or help me/direct me to solve it soon best will be if you refund the amount to my paytm wallet.
Billdekutil order #ipt[protected]
Wallet order id: [protected]