[Resolved]  Binomo — 10% Commission Charge

Two days back, I put $80 into my account. So, today I decided to cash out some funds, but guess what? Binomo hit me with a surprise 10% commission charge! I reached out to support, "What's up with this?" And you know what they told me? They told me to read the Terms and Conditions. And anytime I chat more questions, their response is to wait for days, sayin' they need time to process my info. This is straight-up ridiculous!
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Jul 31, 2023
Complaint marked as Resolved 
Verified Support
Jul 30, 2023
Binomo Customer Care's response
Hi!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Please note, if your trading turnover (the total amount of all your trades) does not exceed double your account balance, the commission for a withdrawal of funds will be 10%.

You will get a notification about the commission and you can re-request the payment. If you need assistance with your withdrawal case, you can contact our support team via email at [protected]@binomo.com or through the live chat available on our platform.

We wish you productive trading!
 
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