Biotrim Labs — no product received testoultra | |||||
I have placed an order for testoultra on may 17th but havent received the order. I had placed the order for 6 bottles. I am requesting for the refund of the amount. I have been charged 10, 000+ service tax. Please find the below email. They just keep replying the same and havent received any response. I request you to help me in getting refund of the amount. Also attached the emails from them Testoultra confirmation (#1f0026ab22) (#13d00-9dc49) (#[protected]d8) Inbox X — Venkata ramana May 17 To support Hi team, I would like to know with in howmany days i can expect the order. Kindly do let me know the status. Thanks, Ramana +91-[protected] — Biotrim support May 17 To me *please do not reply to this email* Thank you for your email inquiry. This account is an auto-responder service so please do not respond to this email because you will not receive a response. If you need further assistance, please contact the appropriate department below. Where is my product? All orders are processed the next business/working day. But since we ship internationally, please allow 10-14 business/working days to receive your product. Due to the holiday season, we are experiencing higher order volume which may further delay your delivery another 5-7 business/working days. If it has not been at least 4 weeks since your order was placed, please do not contact customer support as there will be nothing we can do for you at that time. However, if 4 weeks have passed and you still have not received your order, please email us at [protected]@biotrimlabs.com. There is a problem with my payment, what should i do? All issues involving billing or payment should be directed to [protected]@biotrimlabs.com. What are the ingredients? How much should i take? We offer a variety of products for various needs. Information about each product can be found here: http://biotrimlabs.com/contact. I have other questions about your products, where should i go? Please refer to our company website (http://biotrimlabs.com/contact). this website will answer most, if not all, your general questions about our products. Regards, Biotrim labs support [protected]@biotrimlabs.com Jul 7 (10 days ago) To me Dear customer, Thank you very much for your email. We regret that you have not yet received the products you ordered and we sincerely apologize for the inconvenience. We have found a solution and want to resend your order at no extra cost. Your order should arrive within 14 to 21 working days, to your address: Ca technologies, 115, it park area, next to icici bank nanakramguda, isb road, gachibowli, hyderabad Hyderabad Telangana 500032 In Please reply to this email and let us know if this is an option that you would like to take over and provide immediate shipping. We appreciate your business and thank you for your understanding. Kind regards, Biotrim labs support _ Your initial message : 2017/07/07 08:04:28: Venkata ramana Hi team, Its been more than 1.5 months i had still not received my order. I still dont get any response despite of several mails. I wanted to know the status of this product. Always i get a mail stating dont reply to this email as no one will be able to answer. Let me know the time lines of this order else i would have to escalate to the next level. I had paid somuch amount and getting no reply since a long time. Thanks, Ramana Was this information helpful? | |||||
 1 Comment | |||||
Comments
I. Have placed wrong order and paid excess money. Pls. Refund imm. Also give contact no. At india
Reply