Biotrim Labs — Non receipt of Testo Ultra

Address:742101
Website:www.biotrimlabs.com

On 26.04.2017 i purchased 01 bottle of testo ultra @ rs.1450/= (Discounted price) as per their advertisement but while debiting credit card they instantly debited rs.10, 005/=for 06 bottles (Including international charges of 15%). Not only this they also deducted rs.695/= for another product which was offered as free with my order of testo ultra. I instantly protested them through email and claimed refund of extra price of 05 bottles for which i did not order but they replied that processing has already been made.
On the other hand despite lapses of more than 34 days i have got neither any information of the shipment (On tracking it revealed that the courier namely san asendia have handed it over the local post and they will not be able to inform anything) nor received the shipment. Who will give me the right feedback?
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    Berhampore, West Bengals
    India
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