| Address: | 12206 |
| Website: | WWW.BIOTRIMSLAB.COM |
Dear sir,
Please see the correspondence
This company is cheat and does not keep the promise.
S k dutta
Ef 0f your confirmation no 000-276a7 biotrim labs support
Vide your e mail dated 02-apr-2017 9:48 am
I am awaiting for the confirmation of refund of 50% discount, as i had sent mail in reply to your mail od april 2nd.
Thanks & regards
Swatantra dutta
Plot no 85
Udyog vihar 1
Gurgaon
122016
Haryana
India
Debit card... Visa
Card number [protected]
Phone [protected]
On tue, apr 4, 2017 at 1:36 pm, swatantra dutta wrote:
Dear sir,
I did reply back on 1st april, but awaiting confirmation of mail and refund as of yet
Enclosing the mail of 1st april for you info...
Quote
"""i appreciate your concern and take this opportunity to thank for the consideration and offer of the options.
Yes i will accept a 50% discount,
Advise if it will be new shipment or same tracking details.
Following are details for transfer
Debiit card... Visa
Card number [protected]
Phone [protected]
Thanks & regards
Swatantra dutta""""
Unquote
On sun, apr 2, 2017 at 11:41 am, swatantra dutta wrote:
Dear sir,
I appreciate your concern and take this opportunity to thank for the consideration and offer of the options.
Yes i will accept a 50% discount,
Advise if it will be new shipment or same tracking details.
Following are details for transfer
Debiit card... Visa
Card number [protected]
Phone [protected]
Thanks & regards
Swatantra dutta
On 02-apr-2017 9:48 am, wrote:
Dear customer,
Thank you for your email.
We understand you would like to cancel the order. However, the transactions has been completed and processed in our system. As per the terms and conditions of the purchase, refunds require a return of the products, which include international shipping charges. There is also a 15% restocking fee per order that is the customer’s responsibility. So instead of paying these charges and losing the products, we are prepared to give you a 50% discount on the products you have already purchased instead, saving you money and time as well as convenience.
This way you’ll be able to keep the products without any added complications or worry. If you have further inquiries, please see the terms and conditions listed on our website.
If you accept, please write back with one of the following:
*yes, i will accept a 50% discount.
*no, i would like to return my product, pay for s&h, and be charged a restocking fee of 15%.
We apologize for any inconvenience this may have caused.
Kind regards,
Biotrim labs support
_
Your initial message :
2017/03/30 08:15:20:
Swatantra dutta
Dear sir,
Ref 0f000-276a7
Now it is already more than 72 hour's, since my last message but i have not received any response to last request to cancel the order and refund my amount.
Thanks & regards
Swatantra dutta
On 27-mar-2017 11:21 am,"swatantra dutta"wrote:
Please cancel my order and refund to my online account
Thanks & regards
S k dutta
— forwarded message —
From:"swatantra dutta"
Date: 27-mar-2017 11:16 am
Subject: testoultra capsule order dated 27.03.2017
To:
Cc:
Dear sir,
I ordered on line for one bottle of testoultra, and payment was to be made for inr 1450.00 but an amount of rs 10005.00 is debited.
Ii want to cancel this order and request for refund.
Only one bottle is required, hence you may refund, rs 8545.00
Details are as following
Swatantra dutta
Plot no 85
Udyog vihar 1
Gurgaon
122016
Haryana
India
Debit card... Visa
Card number [protected]
Phone [protected]
Please confirm
Thanks & regards
Swatantra. Dutta
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