[Resolved] Biovea India — bragg apple cider vinegar - not received

Shaikh Nabila

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400086

Hi,

I had ordered for a bragg - apple cider vinegar on 30th august. My money was deducted from my account since it was paid online but i have not received the order number so i don't know how to track my order.
When can i receive my product? I need my product or you can refund my money immediately or can someone contact me from your team as i need this to be solved immediately.
My email id is [protected]@hotmail.co.in

Regards,
Nabeela

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Oct 11, 2017

Complaint marked as Resolved

Biovea India customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Biovea India Customer Care's response Dear Nabeela,

Thank you for your question. Your package was dispatched on August 30th. Delivery to India takes approximately 6-8 working days - excluding weekends and holidays. Your package is still in transit and should reach you soon. If you have any additional questions or concerns, please contact us at [protected]@biovea.com with your order number and we'll be in touch soon to assist you. We guarantee that you will receive your order or your money back, so you can order with us worry-free. Thank you again.

Kind regards,

Olivia
BIOVEA