[Resolved] Biovea India — Order of rs 5316 not recd after 3 weeks of paying.

Noidaite

from Gurgaon, Haryana

Address:	201301
Website:	Biovea.com

I have sent 5 emails to biovea with not a single response, then called the local ups numbers, and no one has any idea where my package is. They say the tracking number is not valid even though that's the number sent to me by biovea saying they had shipped the package.in the past orders have arrived within 7-10 days but now it's been 3 weeks and i'm still waiting. The worrying part is that five emails have been ignored by the support team. Someone help me!

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May 11, 2017

Complaint marked as Resolved

Biovea India customer support has been notified about the posted complaint.

Nov 03, 2016

Updated by Noidaite Order number is[protected] and the UPS site shows that it is in the local post office for delivery but the status has been the same for a long time and UPS says that they don't have it since the order number is invalid.

Verified Support

Nov 07, 2016

Biovea India Customer Care's response Dear Valued Customer,

Thank you for your review. Please accept our sincere apologies for the inconvenience we have caused you. Could you please provide us with your order number so we can get in touch with you? Your order number is an 8 digit number starting with a 2. Thank you again.

Kind regards,

BIOVEA Customer Service

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Comments

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from Modasa, Gujarat

I had ordered organic mothers milk tea almost 20 days ago. The order status says fully shipped and delivery between 13th and 19th April but I've not received as yet. Nor has there been any communication from the company regarding delay. Highly unprofessional, I must say. I feel cheated