Birla Sun Life — birla sun life insurance policy

Address:

VILE PARLE EAST, Mumbai City, Maharashtra, 400051

I manvendar rambachan singh my policy no[protected] i have skipped the
Monthly premium of april 2019 reason was that i was in village and
While making the online payment also the side of yours doesn't allow
It while making the payment it always show expire page so while making
The payment in may for both the month premium now yours customer care
Guys is telling me to make the total payment which i have taken loan
From the policy while taking loan i was not informed about your terms
And condition that if a single premium is skipped than u have to pay
The total amount including the loan which i have taken see the
Customer take a loan from it policy only when it is a emergency i[censored] r
Asking me to pay the whole amount how can i make the whole payment if
I should have all the amount why i would have taken loan against my
Policy and paying interest also for that which the amount is mine
Only.

Please do the needful and revert as early as possible and please male
The policy in force while giving anything from the policy it is your
Duty to inform the customer every single terms and conditions neither
I get a call from yours side that u have not paid the premium i[censored]
Will not make a payment than u have to pay the whole amount. See the
Pass record i always pay the premium in advance.

Awaiting from your side the positive reply.