Birla Sun Life — I Have surrender my policy but still no action has been taken from your side

Address:

Purulia, West Bengal

I, Sri Santosh Kumar Kataruka have a policy No.[protected] in Birla Sunlife Insurance. I have already submitted my all required documents on 1st Week of March i.e. 15 days approx In your Purulia Branch office regarding surrender of my policy. When I call on 24.03.2015 to Customer Service office then they told that my policy was register for processing on 23.03.2015. Then I registered a complaint that Id is :[protected]. Who will bear the loose which i have incurred? Why you have not registered my surrender claim on the very next day of my submission? Now I am in a great trouble as I need money immediately. I am not satisfied so i am bound to take legal action of it. Name: Santosh Kumar Kataruka Mob: [protected] Email: [protected]@yahoo.co.in