Birlasoft — incorrect amount deducted

Address:

olive county sector 5 vasundhra, Ghaziabad, Uttar Pradesh, 201012

Dear sir/mam,

There is an incorrect amount 70/- inrv deducted from fast tag account at toll bhagwan das, though my vehicle has not passed the same attached is details for your reference.
Also the amount is deducted at 14:00 on 3/11/19 although my account is activated around 5 pm on same day, after received otp and confirmation call.
I had words with customer representative today and he suggested to write an email with details.

Fyi:
I have purchased the card from ghrounda toll plaza while coming towards delhi on nh1.
Vehicle details:hr 41 g 3061

Can you please loo into the matter on priority basis and refund the amount asap, as it is an matter of stealing money from customer and inconvenience.
Other wise i have to knock the door of consumer court.

Thanks
Saurabh
[protected]