Birlasoft — Not getting response from customer care

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello,


From past few month I have so many complaints regarding Tata sky. And there customer care reprentative.

1. Customer care repetitive are giving so many wrong information.
2. Delay in services always.
3. Deducting money without any information.
4. Now I am fed up with Tata sky pathetic service are you all providing.
5. I want to recharge my Tata sky connection for one year and I need information from customer care and call customer care reprentatives are gave me information that u just recharge with amount and then call customer care they will put request on annual basis but when i recharge after that no one response my call for two days after that they received my call but then they reply now your amount is not sufficient to modify this pack in annual pack.
6. I have 3 connection on same account one is primary and two are secondary I need to disconnect one connection and I called customer care number for same they suggest me to wait 24 hours and told me they will call me and verify this then they will deactivate this as my last date of recharge was 5 October I raise this request on 1st of October and till 5th of October I have not received any call then I called again to customer care to verify they told me to wait next 24 hour now and I have received call they are telling me now first you need to recharge your account then only we will deactivate this connection. I am seriously not getting point to disturbing so much what is this.
Please do something this is very serious I don’t think so if you have this type of service people will like to use Tata sky

My contact number is [protected]([protected]) or [protected].
Customer id number is [protected]

Regards
Neha Yadav