Birth Certificate — after 2 months also I am not able to get birth certificate

Address:Rangareddy, Andhra Pradesh, 500074

My son born on 13th november 2017, and registered in local municipal office
(Miryalguda muncipality) on 18th january 2018,
I applied for name inclusion on 14th april 2018, from e-seva, hyderabad.
But still it is not updated, the e-seva staff is saying that they dont about this.
The concern muncipal office so far for me to go.
Whom to contact now. Plz suggest me.
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    Saroornagar
    Andhra Pradesh
    India
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