Bisleri International — 20 ltr water can not delivered

Address:WESTERN EXPRESS HIGHWAY, ANDHERI-E, MUMBAI- 400099
Website:www.bisleri.com

I usually order 20ltr water can from bisleri web site and get it delivery at my address. But on 24th of April 2022 I placed a order on their web site and I also paid the amount. But on 30th April I got mail that my order got delivered at my address. There no delivery was attempted at my address. I contact with the local dealer who supply the water. They said they did not receive my order. Then I mail to their customer support and one ticket was raised. After 2 days this ticket was closed without giving solution. Again I mailed, but there was no responce. Then I called on their toll free number 3 times, every time they promised me, my order will be delivered, but still they did not provide any delivery. It is a matter of water in this scorching summer, and they are very casual about their service. There are multiple of complain I raised for a single order. My money and time is wasted for a single order. After 15 days from order date they did not do the delivery, they did not return my money back.
Order id- bslre-062ko-756117.
Multiple tickets id for a single complain- [protected]/[protected]/[protected]/[protected]
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    Bisleri International Phone
    +91 11 2593 0241 [Delhi]
    +91 22 6144 7000 [Head Office]
    +91 12 0277 7287 [Sahibabad]
    Bisleri International Address
    Western Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400099
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