[Resolved] Bisleri International — Insect found inside bottle | |||||
I have purchased a 250 ml on 15.03.2017 Bisleri drinking water bottle & found a dead insect (Fly or mosquito) in the intact bottle. Complaint has been registered over the phone with the consumer care person & person visited for cross verification. There is no prompt response from the concerns after physical verification of the bottle. FR. B.No: 331 Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved Bisleri International customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Bisleri International Customer Care's response Dear VikramGreeting from Bisleri ! We sincerely apologize for the inconvenience caused to you. Bisleri has been a symbol of trust and purity since the last 50 years. We ensure you that we take stringent steps towards maintaining the purity of our products. Such an incident will be investigated and necessary actions will be taken. Request you to kindly send your contact details and location to [protected]@bisleri.co.in, so that our team can resolve this issue at earliest. | |||||
 2 Comments | |||||
Comments
Consumer is advised to file complaint with the District Designated Officer (Food Safety) for regulatory action against the manufacturer. Manufacturer will get the problematic bottle from the consumer in the name of testing and he will be deprived of from complaining with the regulatory authority. It is a clear case of lapse by Bisleri International by not following Good Hygienic Practices especially pest management which has led to this situation
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+91 11 2593 0241 [Delhi]
+91 22 6144 7000 [Head Office]
+91 12 0277 7287 [Sahibabad]
Western Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400099