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Blackberry — jacket

Dear sir/ madam,

I have purchased a blackberry jacket from lifestyle store, pheonix market city, pune on dec 2'2018. The jacket is defective as all the elastics of the jacket are loose. I want to change the jacket but the mall is very far from my place. I would appreciate if you would help me with the alternate solution to exchange it. It is almost impossible for me to use the jacket and also to go so far again.
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    Pune
    Maharashtra
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