BloomsVilla — Inr 1174 paid but not recieved any product

I have placed order-BV2259099 with blooms villa dated 14.02.2022. the order contain 1 no Rose and Truffle Cake, total 1049 in addition of 125 Rs as price surcharge Valentine day. totaling INR-1174. Delivery was showing 8AM to 8pm same day.

No product arrived on 14.02.2022

next day delivery message was shown on[protected]:26:27, However no product was delivered.

email were done on website, but no reply.
customer care not picking any calls.
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