BloomsVilla — Order ID: BV2291711 Not delivering on same day and not refunding amount

Address:Willson Garden, Bengaluru, 560030, Karnataka
Website:www.bloomsvilla.com

Hello,

I have ordered cake on 20-Jul-2022 around 10.30pm for the mid night delivery.
For the midnight delivery Rs 250 extra I have paid.

Then they mentioned the delivery will happen next day morning from 9am to 12pm, but they called me at 8.30pm ;(
Irresponsible customer care, not giving my money back.
They are basically cheaters to loot the customers money.
While ordering it was clearly mentioned that they will deliver on 20-Jul-2022 by 23:59, after ordering i checked the tracking it was showing 21-Jul-2022 between 9am to 12pm.

Now the customer care is saying cancellation is allowed only before 48 hours.
if i order for the same day delivery how can i cancel before 48 hours.

Please find the attachments for delivery on 20-Jul-2022 and later moved to 21-Jul-2022 9am to 12pm.

Thanks,
Sathish
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