BloomsVilla — Order not delivered - No response

I have ordered chocolate and flower to be delivered on 22-Aug-2022
The order was not delivered till now, and they didn't refund the amount.

I asked them to deliver my chocolate and flower the next day, but they didn't deliver. Even after three days of follow-up, I have not received the delivery. I have contacted customer care, but there was no response from them to the calls and messages.

Why is this website still live? If it is a fraud website. And they are wasting the money and time o the customers.

Kindly get the refund and delete their website so that they don't cheat others like this