BloomsVilla — product not delivered or no refund done

Address:Willson Garden, Bengaluru, 560030, Karnataka, IN
Website:www.bloomsvilla.com

It was my friend's birthday on 9th april 2020. I had ordered a bouquet and a greeting online from this website since there were no other websites accepting orders the same day because of the corona outbreak. And as i thought, luckily this one accepted orders the same day and i believed it because it was kind of 30 minutes away from his home.

So i ordered, i recieved an email saying the order is complete, i had made the payment online. It was 548 rupees. It was supposed to be delivered by 8pm on 9th april 2020, the same day. But when i contacted their phone number in the evening, no one picked. And in the night, it was switched off.

I just thought it might have been a problem due to the corona and i waited for them to respond back to me regarding like the delay or maybe a refund. I have been trying to call them since then and the phone number is switched off and the emails i sent them regarding the refund or order updates. I didn't any reply to any of them either.

I know that this much of an amount might not matter to anyone reading this much. But every little amount, i have hardly earned it and i would rather give it to someone in need than to someone who is cheating people for money like this. It really ruined my mood that i couldn't send the flowers on his birthday.

Please do help me out in getting the refund. I do not need that order anymore.
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    +91 34 7469 1424
    +91 76 0220 4467
    BloomsVilla Address
    Willson Garden, Bengaluru, Karnataka, India - 560030
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