Blue Dart Express — article not delivered

Address:

500046

I am expecting a consignment from Bangalore with awb no. [protected]. But they are unable to deliver the package. I called customer care and provided all details about address and my personal phone no. but after then also they are not delivering the article and updating the status that delivery atte.pted premises closed or consignee adress unlocated and the delivery person is not at all calling me for clarification. I again called customer care but he told that the delivery boy called you but you have not lifted the call. But in reality they never called at last 3 days back I got a phone call asking the address I told about the address to delivery boy also and requested him to call me if he faced any difficulty, he replied I know the address don't worry but still at the end of the day he updated the same status. I am getting irritated with their attitude. I have never experienced such kind of worst service in my life. Kindly help me.