Blue Dart Express — blue dart express pan card neither delivered, nor i received any phone call for my delivery

Address:	Jhajjar, Haryana, 124103
Website:	Blue dart Express Ltd Bahadurgarh

Dear sir,

I have applied for pan card by filling the form 49a at jhajjar haryana on 26 dec 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on jan 9, 2018, i got the following message:

"your pan card has been dispatched on 30-dec-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09-jan-2018."

Immediately with the given airway bill number i checked at buledart website to track out my status,
Location details date time *
Waybill no : [protected]
Bahadurgarh out of delivery area 08-jan-2018 19:40

I also visited and checked with bluedart office bahadurgarh haryana and also jhajjar office bluedart. But i have not received my pan card. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no. N-[protected]
Santosh devi
Jhajjar haryana