Blue Dart Express — blue dart srinagar

Address:

Srinagar, Jammu and Kashmir

Hi,
I want to complaint about blue dart couriers location srinagar jammu and kashmir.
Our courier waybill number #[protected] reached srinagar hub on 14th feb 2019.
We contacted them to ask when will the courier reach.
They confirmed it will reach on 16th feb 2019.
Today morning we again contacted to know at what time will the courier reach.
Firstly the told it will reach we will let you know.
But then they ignored all the calls.
We tried to contact them from different number and everytime they cheated.
1. They told it will not reach you today, the delivery boy has already left. They started talking very rudely.
2. After another call they lied that the courier has not reached in srinagar however it was clearly visible by the tracking number
3 they say to collect the parcel from office.
4 they talk very rudely and cut the phone when the person is still talking.
The courier service in lalchowk srinagar has been cheating people from very long.
It is very much visible from the review on google about blue dart srinagar.
I request you to kindly look into the matter because it's high time the way they speak to customer.
Thank you