Blue Dart Express — charged me 500 rupees when I went for my passport pickup

 
1 Review
Ghaziabad, Ghaziabad District, Uttar Pradesh, India
 [email protected] on Aug 17, 2018
I went to collect my passport after visa application to bluedart ghaziabad, a fat guy sitting on the counter charged me 500 rupees when it is clearly mentioned that nothing will be charged on pickup, my packet details are abe [protected], kindly look into this matter asap, i selected pickup option and it showed bluedart rajnagar location, the man sitting on the counter charged me 500 rupees for express delivery which was not the case as i myself went for pickup as i opted so. Kindly look into this matter as he denied giving me receipt and told that you will get it on mai.

Complaint Status


[Aug 17, 2018] Blue Dart Express customer support has been notified about the posted complaint.
Updated by [email protected], Aug 18, 2018
They sent me shipping details instead of giving me an explanation why I was charged 500 rupees, the man on the counter was rude and was furious that he wants 500, I want an explanation on this as it is clearly mentioned that nothing will be charged on pickup on visa site as I opted for pickup not for delivery, the person also told me that bill will be mailed to you but I didn't receive any bill, 500 rupees would have been charged if he had delivered my shipment at my doorstep not when I personally went to pick it up from ghaziabad, I want explanation and refund from bluedart team not my shipment details
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    Blue Dart Express - charged me 500 rupees when I went for my passport pickup