Blue Dart Express — complaint about the wrong status sent to the customer

Address:	Amritsar, Punjab, 143001
Website:	Bluedart.com

Sir
I had a courier bearing no [protected] which carried a pair of shoes from clarks.
I had a message that it will be delivered by 17 july. As i was waiting for the courier, suddenly out of the blue a message popped up in my message box - "that the courier is undelivered due to address issues."
It is pertinent to mention that neither i received any phone call nor any text relating to it from the courier boy.
It is absolutely an harassment to the customer.

In the end, i personally went to the courier office which was hardly at 2km distance from my place.

I felt immensely troubled by the act of this company.