Blue Dart Express — complaint against delivery man

Good afternoon,
I would like to make a complaint against the delivery man who arrived to drop the parcel waybill no. [protected]
Contact number of delivery man [protected]

I'm very unhappy the way of his attitude. Firstly he called me and asked to come down at the building to collect the parcel, i was waited for about 10mine but he didn't turned up then he asked me to come at the corner of the road which is far from my house so i refused to come there. After all this he was agreed to come by himself, when he come to the door he argued for the id proof which is completely unacceptable i have no problem to show him the id but please explain why he needs to see that even i asked to him then he startup with the excuses. We have received so many deliveries but never happened like this, could you please explain me the reason for all this hassle carried out.
Will look forward to hearing from you.
Thanks
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