Blue Dart Express — consignment not delivered in spite of the packet received

Address:

Aligarh, Uttar Pradesh, 202001

My consignment no. Waybill no : [protected] ref no : cp[protected] has been tracked and found it was reached aligarh at 12.00 noon and now it shown that out of delivery at 4.00 pm.
The consignment not reached to me till 5.15 pm then i have inquired from aligarh office from ms. Manju and mr. Neeraj, they told that it was returned back not delivered.
But no one has reached to my address and then they said no delivery boy who can deliver the same.
Very funny such a costly courier agency can not deliver the consignment as no delivery boy.
Please look into the issue immediately.