Blue Dart Express — Consignment not delivered. Tracking status says incorrect consignee address

Address:17/1 Gurdwara Road, Karanpur. Dehradun. Uttarakhand.-248001. near DAV PG college

For my way bill- [protected]. The tracking status says consignee address incorrect. Though my address is absolutely fine. I saw the status has been updated at 6.30 PM and after 7 no customer calls are being taken.
Please call me on [protected] and I will direct to you my address.
The consignment is urgent. Request you to kindly deliver at the earliest
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