Blue Dart Express — delay in delivering the parcel

Address:

Pauri Garhwal, Uttarakhand, 190015

The parcel has reached its main centre in lal chowk srinagar j&k on 20/10/2018 and today is 29/10/2018 and they have yet to deliver the parcel. When i call them thay always say tbey will deliver it today but nothing happend. So from this complaint i want to convey that you should take action against this complaint as this will decrease the value of your courier service. Thank you