Blue Dart Express — delay of goods

Dear sir,

A package from qs sarees, varnasi to marthandam have been despatched through bluedart with lr no - [protected] on 7th december 2017. The package had an expected date by 21st december. It’s 23 rd and what kind of security delay has it got at salem for 5 days
The package is meant for christmas sales and we are at loss due to non delivery of the package. We will file a civil suit on this irresponsibility by bluedart if the product isn’t delivered by today.