Blue Dart Express — false commitment
GoGoloka Education on Mar 5, 2018
Awb - [protected] - delay
We have sent few samples to mayapur on 26/2/18 as per discussion with your executive was supposed to delivered on 28/2 before 6pm.
Unfortunately, it has not been delivered, i called on 1/3 they said it is closed in mayapur today so it will be delivered on 1/3 accordingly i have updated our customer. Today is 5/3 and shipment is yet not delivered.
It's very bad service from your end and has spoiled our name and relation. Our customer is very upset and saying to breach the contract.
We asked you to refund our charges as we could have delivered our parcel through speed post and it would have been delivered by now.
Let us know when are you processing reimbursement process.
Anita - [protected]
[Mar 05, 2018] Blue Dart Express customer support has been notified about the posted complaint.
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Bluedart India Courier Services - Courier delivered to wrong person without authenticated signature of the true recipient.