Blue Dart Express — hitech city blue dart courier services.

Address:

Hyderabad, Andhra Pradesh, 500081

Hi i am suma latha, residing inn hitech city hyderabad. There is some serious problem with the hitech city delivery boys, as i am facing this problem for the second time. Last time i received a courier from kodaikanal about 10 months back and i was tracking the courier since morning and at the end of the day they finally updated that the house is locked and closed the status, when checked with them they said they are running short of delivery boys and some mistakenly updated it in system, and that person on the phone was asking us to come and collect it at the blue dart office. When i raised my voice and said i shall take it up with higher ups they agreed to deliver the courier.

Today 22nd jan 2018 i was expecting a courier from sbi and as per sms alert i stayed back home taking a leave, since moring ii tried reaching the customer care and they were saying it would be delivered by 4 and then went to 6 and finally they said it would be delivered before 9 pm, after half hour the status is updated as extension number and department name required, when contacted customer care they are saying the delivery boy tried reaching my number and my number is not reachable. I want to know from which number did they try to reach me, i shall request for a clear incoming call details from operator i shall prove that i have not received any call from blue dart, these people are trying to play with customers i shall send my grievance to news paper as well how cleverly blue dart is palying around with customers.

My courier ref number is ev[protected]
My contact number is [protected]

Lastly the customer care guy promised a call back which i still have too receive. Very pathetic customer service from you guys.