Blue Dart Express — I have a product from tata cliq

Address:

Shollinganallur Elcot, Techmahindra SEZ, 600119

I ordered a laptop from Tata cliq and it is delivered through blue dart. I need the laptop by this Saturday. Since 2 days they are telling that the delivery person came and left.on the first day, he told that the delivery got cancelled because my mobile is switched off. It was off for a moment. Can't he call again to ensure it? I left it and on the second day, I contacted the customer care people five times and they told that it will be delivered by today. And after 7:40 Pm they are telling that the delivery person left. When people in urgency, is this the way you people treat them.