Blue Dart Express — icfai material delivery information still awaited

I have already lodged my complaint on 13/2/2019 about unauthorised delivery to one rajkumar at priya apartments madhuranagar hyderabad {way bill no.[protected] } and the consignment being study material i am eagerly awaiting the response relating to this rajkumar cell no (Who purported to have takenwi delivery) to enquire further. Withhim. Inspite of 48 hours you failed to respond which does not augur well with your reputation built by you over decades. Immediately respond.