Blue Dart Express — I'm complaining about mobile

Address:	560045
Website:	Blue dart

As i have order mobile phone and today i have received after the mobile after receiving the phone i opened the packet and after opening i switched on the mobile but the mobile is not at all working it's not getting on i have paid 12000 for this mobile and it's not working and all the accessories are also not working everything is fake nothing is working ... I want to return it and i want my money to be refunded please approve my complaint and return my money because the Brand new mobile is not working after paying 12000rs i got cheated please help me please...