Blue Dart Express — in discipline employers

Address:

560045

Your employee called me to deliver item which I have ordered, but he asked me to come very far to collect my item. Though he is suppose to delivered at my place.
When I told that I can't come to his place to collect he was harsh and rude towards me and he will cancelled item which I have ordered.
This is very embarrassing and agreesive towards customer.
I strongly recommend to take stern action against him.
(+[protected] I don't know his name as he did not told name.
Today I received call from blue dart backend I believe they too did not respond or tried to help me out. I spoke to manager and representative Poornima.