Blue Dart Express — no contact leading to product cancellation

Awb [ [protected]]
I was contacted on the first day of attempt to delivery, i asked to deliver the next day, even mentioned the time.
Nobody contacted me the following day yet i received a message that the person was unable to deliver. Also the link in the message to report an issue against the order doesn't open.
Only three attempts are made and then the product gets cancelled. This issue recurred quite a no of times that the delivery person doesn't call after the first attempt and the product gets returned.
Really fed up with such inconveniences!