Blue Dart Express — no response from courier boy

Address:Shollinallur, Kanchipuram, Tamil Nadu, 600119

I used to get the courier on Friday i.e 7th June . I received call on Friday that door is locked (time 5PM). I clearly mentioned that to get the courier before 3PM. After that day i didn't received call from him . Again I received call from costumer care and asked me whether i received the courier and reply no response.
This is the 3rd time i am facing issue with blue dart

Shpt#[protected] fm KOTAK MAHINDRA

Is the way you treats ur costumer
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