Blue Dart Express — non delivered courier beyond the expected date

Address:

MEDAYIL VEEDU, KAVALOTTUKONAM, 695573

My courier is expected to deliver 13th august 2019. But when i called them they told my ph is switched off so they can't deliver ok let it be but i know that my ph is not switched off. Again i called they are telling tomorrow i heard many tomorrow today 17 th august 2019 not delivered. I feel to much angry towards this blue dart this not first time they are repeating regularly. Once again i called customer care executive she is telling because of floods. What floods in trivandrum and my courier reached 13th aug today 17th here not even causing any heavy rain they are telling what a rubbish. How dare she can tell lie what they taught i am i fool when they say flood i believe.