Blue Dart Express — not delivering the consignment in time
Mumugundhan iyengar on May 15, 2019
I have booked two consignment under the name of the company lotus on 10th may at viman nagar for kanpur and it was promised me to be delivered on 13th as the transit time is 2 days for kanpur.
One consignment [protected] is delivered on 13th and the anolther one [protected] is not yet delivered till this time. Your customer care has told me that this consignment is mis routed by blue dart and will be delivered today. But it is not delivered. It is the sample for some governmnet tender and the dead line was today for the same. If we loose the tender, because of this we would loose the business to the extent of 2.0 cr and we will file a suit against you which please note.
Your customer care is also useless and they are giving only the information available on the site and no higherups came for the escalation call. This is disguisting.
— mugundhan. R
Mob. No. [protected]
[May 15, 2019] Blue Dart Express customer support has been notified about the posted complaint.
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