Blue Dart Express — Not refund my money

Address:

112/221 swaroop nagar kanpur

As i have buying a product from the company dominant dials and the blue dart is the service courier of that product, after which i have found that it is a fake company so i just freeze my money calling to blue dart head office delhi, they take it serius and mailed that they will show this product undeleiver and will return my money in my paytm that account where i have done payment, i have done payment to blue dart with paytm.
After one day there service provider comes and i have give him my the dominant dial watch with packing, but now around 10 days are going from the return but they did not return my money.
Kindly please take some action against them and i have mailed them also but they are saying things are in progress, please help me on this.