Blue Dart Express — opticals/ no responsibility

Address:4/5, j,g nagar, Kumar nagar, Tirupur, Tamil Nadu, 641602

I ordered one opticals from OSM opticals. The delivery man called me to deliver. I said I will available on another address, could you deliver here?. He roughly speaks that deliver after 2 hours, and cut the call before I reply the answer.. it's too irritating and less response to customer. Did blue dart approaches that kind of customer treating?
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