Blue Dart Express — order delivered to a wrong address

Act immideately! My nykaa: order #nyk[protected], awb : [protected], ha been delivered to a wrong address. I simply received an sms saying ur order is delivered while i was at home and but i didn't receive any. The order is reallly crucial that's the reason i didn't put it cash on delivery so that the order gets delivered expeditiously. I want my order really soon i can't no tolerance for delay. U left no room for the customer to call or contact someone immideately in the cases like these. U could hav given the contact of the person who is coming for the delivery or any person of contact. Rather than leaving us helpless. I want you to contact me immideately and act now.