Blue Dart Express — poor service and fake commitments

Nabai

from Delhi, Delhi

Address:

Kolkata, West Bengal

I'm very much disappointed with bluedart delivery service. My waybil no is [protected]. From 23.10.19 to till 26.10.19 i have received few sms that "out for delivery" but i didn't received yet.
When i track my article showing me it was on bhawanipore kolkata.
My question is that how many days it will take to delivered me when the distence is just few k. M?

Lastly i was called them on 26.10.19 3 times they excuse me due to heavy rain they could not deliver (It was not happened exactly) and they promised me to delivere on 26.10.19 by 6 pm. But it was also fake commitments.
I attached some sms given bellow:
Shipment from hsbc was sent on[protected] vide blue dart awb#[protected]. You can track the same on www.bluedart.com

Delivery of your hsbc dispatch shipment will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

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Blue Dart Express customer support has been notified about the posted complaint.

Oct 28, 2019

Updated by Nabai Another lying story bluedart wrote in their website that, consignee not available.
That was also a fake story.
Pleas tack a necessary action against bluedart.
Thank you