Blue Dart Express — Poor service - blue dart, coimbatore

Address:	Coimbatore, Tamil Nadu, 641017
Website:	www.bluedart.com

My consignment no:[protected].
My courier was dispatched on 14.10.16. After a couple of weeks also i didn’t get my courier, so i track pod details by online on 21st oct’16 & i found the status consignee's address unlocatable/landmark needed & they held shipment. So i take the address from blue dart website.
Then i try to get there directly, after that only i found that, that is the fake address & there is no such place in kavundampalaym. Then i try to contact in the mentioned telephone number & that has only voice message to call toll free no which was unavailable (Note: nearly i tried all there nos in coimbatore all are having voice message only).
In their tracking page they have some feedback option for the selected shipments so i send the contact details to them but still no response. So i send a person to blue dart head office on 24th oct’16.
First they are not response properly then they told shipment will deliver that day itself & they gave a telephone no which was working properly. On that day evening they call us to come & collect the courier some other places because they have distance problem. When i refuse that they keep on mentioned in their website that my address is un locatable.
Still i not get my courier.
My address is available in the main road & just next to the bus stop only. If they have any problem in address why don’t they call me. My no is mentioned in that cover also.
When we go there we already informed them we are available only 2 days. Purposely they hold the shipment 2 more days & call me @ 9pm. I don’t know which courier service is working on that time. Now i’m in my home town for my diwali holiday & i will return back after a week only. But now they call & ask me collect immediately otherwise they will return the courier.
I don’t know they are servicing us or customer need to service them.
This is very poor service & peoples in coimbatore branch are very worst fellows.