[Resolved]  Blue Dart Express — Product not delivered & giving fake reasons for non-delivery

Address:Pune, Maharashtra, 411043
Website:www.bluedart.com

I ordered TWO phone cases online & within few days only ONE was delivered but delivery boy from blue dart took money for TWO.
When called customer care from where I ordered my product they informed to seller & decided to send the cheque of amount of the one product.
I waited for almost week & I still have not received my cheque. When I called Blu Dart market yard branch Pune office, nobody picked the call; while sometimes call was busy.
Now I am constantly calling them from last 4 days & nobody is picking up the phone.
When called Blu dart customer care, they said that my house door was locked. But we were at the home all the time.
This parcel is about money & not product. So I request you to look into this matter on urge basis, otherwise I have to file a case in Police station.

My order track id no. - [protected].
Name - Chaitanya Tahasildar.
Address - 14-B, Natraj residency, Near Teen Hatti chowk, Dhankawadi, Pune - 411043.
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2017
Complaint marked as Resolved 
Thank you for resolving my complaint. After using this portal I got my order delivered within a hour. Thank you "Consumer Complaints" & also "Blue Dart" team. Appreciate your response.
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Waybill No : [protected] Reference No : PB2635490
Pickup Date 19 June 2017
From Bangalore
To Lucknow
Status Delivery Attempted-Premises Closed

but no one came my premises or on one contact me on my conctact no.
Chaitanya99's [Complaint's author] reply, Jun 29, 2017
Are they from Blue Dart only ?
If yes, send them complaint mail directly ... You will get a response ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10468
    Pending
    0
    Resolved
    935
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information