Blue Dart Express — refund for the broken watch

Address:58 RAFI AHMED KIDWAI ROAD LAKSHMI APPT. FLAT NO- A DUM DUM KOLKATA-700055, Kolkata, West Bengal, 700055

I have ordered an watch from facebook link . After placing the order I received no text or email. So o thought it was a fake one. Two days later I recieved a call from the courier blue dart saying u have a parcel u ordered an watch . I said yes. So the next day they delivered me the item . After opening the box I found a broken watch inside. And there is no company details on the invoce.but I hv the number of the guy who delivered me the order His name according to true caller Bapan, phone number -[protected]. He called me yesterday and said I m from blue dart and u hv an order. As blue dart agent recieved my orders payment I want either blue dart to refund me or give the company details from whom they recieved the parcel.
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Sr kirpya kerke aap Mera product ko badal de aapki kirpya hogi

David Warner's reply, Mar 19, 2020
Sr Mera product badal Gaya h aapki bhot meherbani hogi aager aap Mera product ko badal vade

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