Blue Dart Express — serious issue with the delivery of my products.

Address:	700025
Website:	Blue Dart

TO WHOM IT MAY CONCERN.

This is a serious issue.

Blue Dart Awb# [protected]

I had placed an order through Max and it was supposed to be delivered on 18.09.2018 but due to my poor health condition I was not in the office so I asked the delivery boy named Ronnie (Phn number - [protected]) to please give it to me on the next day i.e. 19.09.2018.

But at night at around 11:30 pm I received a message from Blue Dart stating that the parcel has been delivered to me. Please note that it was a paid parcel.

As it was late night hence I did not call the guy that very moment but I saved his number so that I could take necessary action later on. Today around 10 am I gave him a call and told him to please give the products in the morning.

He came some time back and I asked him that why did he marked the parcel delivered?

He said that he is a sub agent and it was not his fault but the Bhowanipore delivery guy named Partha told him that they can mark the product delivered as it was a Paid order.

I have been ordering items for over Two decades now and have not faced such an issue as the delivery date has always been rescheduled.

I am really dissatisfied and need an explanation along with a compensation for such an act.

Looking forward to hear back from you at the earliest.

Thanks

Anindita Sengupta