Blue Dart Express — shipment not delivered - [protected]
Asashah2002 on Jan 12, 2019
I am really pissed off due to very bad service from bluedart. My delivery was supposed to be delivered on friday and since i wasn't available at my premises on friday, i requested the delivery person to deliver the parcel on saturday to my home address to which he politely agreed.
But on saturday, i never received my parcel or not a call from the delivery person for which i waited until 1 pm and then i tried calling the delivery person but he wasn't picking my call. On checking the status online, it says the "delivery attempted-premises closed" and it was updated at 10:25 am. I am shocked to see this as i was at my home and no one from bluedart visited around that time. Post that when i tried calling[protected], it wasn't connecting me to an agent and the call was getting dropped saying they are experiencing a technical issue and post trying for 1 hour i was able to get an agent to talk about this to which i received a very rude and not willing to help answer. I have recorded the call with the agent and i do have the proof to show that i was at home around that time at our building cctv footage and no member of bluedart reached or knocked my door during that time.
So, if you are not delivering my parcel before sunday midnight, i would have to go to consumer forum to report this case.
Shipment tracking waybill# [protected]
[Jan 12, 2019] Blue Dart Express customer support has been notified about the posted complaint.
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